Terms & Policies

 

The “Just so you knows” and “just in cases”

CANCELLATION POLICY

Please note that because our Retreats are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests and us alike work together sharing expenses that may arise from unexpected cancellations.

  1. HOLD DEPOSITS ARE NON-REFUNDABLE.

  2. Hold deposits are 25% of Retreat value.

  3. Cancellation requests submitted within 30 days of immersions date, 100% of total amount will be refunded.

  4. Cancellation requests submitted within 15 days of immersions date, 50% of total amount will be refunded.

  5. Within 14 days of your retreat: sorry but no refunds given, no exceptions.

  6. Any refunds allowed will incur a 3% processing fee.

No one books a immersion with the intention of cancelling it, but unexpected events do occur, so please read carefully and understand our cancellation policies.

Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the immersion, or for arriving late or leaving early.

TAXES

If you are VAT registered and need to collect VAT on our Events, then please let us know beforehand to include VAT at the rate of your country that your business is registered.

PHOTOS, VIDEO AND CONTENT CREATION

In the course of participation in a Gaya Event, Training or Retreat, photos or video may be taken by participants, guides and professional photographers. These images may be used in any Gaya Immersions promotional materials, website, social media platforms (i.e. Instagram), etc., unless Clients specifically request to the photographer or to Gaya, to not use any material your image is depicted in. Otherwise, permission is granted to Gaya Immerisons to perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes.

TRAVELS & HEALTH INSURANCE

In case of travels, we encourage you to purchase trip cancellation insurance in order that your trip fees will be covered should you or your family have a medical problem prior to your trip or while on the trip. Trip insurance should also be purchased to cover medical expenses.

Gaya Immersions cannot be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or retreat cancellations.